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Reservations

 

Reserving Tables

Reservations are always the best way to make sure you have a table, however, aside from the peak times of Friday and Saturday evenings, we often have availability for walk-in customers.

We also have a few tables that are not reservable online and are available “first come first served”, so even if the reservation system is not showing availability please give us a call or pop along.
 

Re opening under Tier 2

We are now taking reservations for the period from the 19th of December on the basis that Lancaster will be placed into tier 2 from that date.
However, we will not know this for certain until the government’s announcement on the 16th of December. 
If our region is still in tier 3 from the 19th we will be legally required to remain closed and so will unfortunately not be able to honour your reservation.
 

Cancellations

If for any reason you have to change your plans please call us to let us know and cancel your table, no matter how late in the day it is.   “No Shows”  have a really big impact on our business, especially at present when we are running with much reduced capacity.  If you can’t make your booking please let us know.  Thank you 
 

Rules for Tier 2 Hospitality

Alcoholic drinks can only be purchased as part of a substantial meal and once you have finished dining no further drinks may be purchased.

Inside you can only sit with members of your household or support bubble .

Outside you may sit with up to 6 people from any number of households.

The last reservation available is 9pm

All food and drink must be served before 10pm.   The pub must be closed by 11pm

All tables will automatically be reserved for 2hrs 15 mins

If you wish to stay longer (or shorter) please email or call us to amend your reservation.

You will be unable to reserve a table online less than 2 hours before your requested visit time so please give us a call.

For reservations please click on the link below or call us on 01524 33999 

Government Guidelines

Covid-19 Legal requirements as of October 17th 2020

Following recent changes to government legislation, there are a few things you should be aware of before reserving your table at The White Cross.

No one should come to the pub if they are exhibiting any of the symptoms of Covid-19 or if they have been told to self-isolate.

Tables inside and outside the pub are for a maximum of 6 people from the same household or support bubble.

Individuals are not allowed to mingle with other groups or change seats between groups.

Table may not be moved or rearranged as they are placed so as to comply with social distancing requirements.

Please wait at the door to be taken to your table where either a server will take your order or you can order via your phone.

All members of your group are legally required to leave their name and phone number, which will be held confidentially and only provided to the Government Track and Trace team if required. They will be destroyed after 21 days.

There will be no standing in the pub and you will be asked to stay at your table (other than for visits to the loos) during your stay.

Reservations will be for 2.5 hours, but if there are no bookings immediately afterwards, you are welcome to stay.

These are legal requirements and we appreciate your understanding and support in following them. If any individual or group is not willing or able to follow the rules, then, unfortunately, we are unable to serve them.

If you are happy with all these points please go ahead and reserve your table.